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Asus x370-F gaming TPM ready/unsupported

lelelelelelelel
Level 7

Hello, i recently upgraded this board old cpu a ryzen 5 3600 to a ryzen 7 5700x, i have the latest bios, tried a bunch of TPM commands in powershell, installed windows with UEFI mode turned on, still the TPM status says it's ready but unsupported, i don't know what could be, some windows bug, some bios compatibility problem, would nice if someone could take a look at this.

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Jiaszzz_ROG
Customer Service Agent

Hello, @lelelelelelelel 

Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.

May I ask if there is any other abnormal behavior aside from "TPM ready but unsupported," such as blue screens?
Besides changing the CPU, have there been any other software or hardware changes, like updating Windows 10 to 11 or adjusting BIOS settings?
If, in the BIOS under Advanced\AMD fTPM configuration, you change the TPM Device Selection to Firmware TPM, does it resolve the issue?
If not, could you please provide relevant screenshots, the BIOS version, and more detailed context to help us better understand your scenario?

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

View solution in original post

everything works ok, no warning messages in windows security, always had windows 11, it may just be a windows or bios error, it's exactly the same problem this person has https://answers.microsoft.com/en-us/windows/forum/all/tpm-attestation-not-supported-after-upgrading-... but i actually ran powershell Get-Tpm 

lelelelelelelel_0-1708523302152.png

in bios "boot menu" it's selected to uefi, i praticaly didn't change any default settings, bios version 6203,

no value in registry, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\Certificates,

when i run Get-TpmEndorsementKeyInfo -Hash "Sha256" it has a PublicKeyHash, dono if it helps

 

View solution in original post

3 REPLIES 3

Jiaszzz_ROG
Customer Service Agent

Hello, @lelelelelelelel 

Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.

May I ask if there is any other abnormal behavior aside from "TPM ready but unsupported," such as blue screens?
Besides changing the CPU, have there been any other software or hardware changes, like updating Windows 10 to 11 or adjusting BIOS settings?
If, in the BIOS under Advanced\AMD fTPM configuration, you change the TPM Device Selection to Firmware TPM, does it resolve the issue?
If not, could you please provide relevant screenshots, the BIOS version, and more detailed context to help us better understand your scenario?

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

everything works ok, no warning messages in windows security, always had windows 11, it may just be a windows or bios error, it's exactly the same problem this person has https://answers.microsoft.com/en-us/windows/forum/all/tpm-attestation-not-supported-after-upgrading-... but i actually ran powershell Get-Tpm 

lelelelelelelel_0-1708523302152.png

in bios "boot menu" it's selected to uefi, i praticaly didn't change any default settings, bios version 6203,

no value in registry, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\Certificates,

when i run Get-TpmEndorsementKeyInfo -Hash "Sha256" it has a PublicKeyHash, dono if it helps

 

Hello, @lelelelelelelel 

Please referring to the relevant steps in the guide [Motherboard] Which ASUS model supports Windows 11 and how to setup TPM 2.0 in BIOS? and try switching the "TPM Device Selection" option to "Firmware TPM" and check again.
If you have any concerns, it's advisable to first consult the FAQs and additional linked resources.

Thank you.
 

sharing complete hardware info & software config details will help us better understand the issue 🙂