Asus strix Z790-E gaming wifi - error 00 after 1 week utilisation

[TiagoCaetano]

- **Motherboard:** ASUS ROG Strix Z790-E Gaming WiFi
- **Processor:** Intel Core i9-13900K (13th Gen) Unlocked
- **RAM:** 32GB Corsair Vengeance DDR5-6000 (2x16GB)
- **Graphics Card:** NVIDIA GeForce RTX 4080 Super
- **Storage:** 1TB WD Black SN850X NVMe SSD (Gen4)
- **CPU Cooler:** Noctua NH-D15
- **Power Supply:** BeQuiet Straight Power 11 850W
- **Case:** Cooler Master MasterBox MB511 ARGB
- **Operating System:** Windows 11 Pro

### **Issue Encountered:**

After using the computer normally for one week without any performance issues or overheating, i left it in sleep mode all afternoon. When i tried to wake it up, the computer wouldn't start. I forced a shutdown, and when attempting to power it on again, the motherboard displayed error code "00" and immediately shut down. The fans spun for about one second before stopping, but the power LED and the motherboard's aesthetic lighting remained on. At the moment everytime i try to turn on the computador it happens the same.

I already tried to clear CMOS and flash-drive the bios with the latest version.

[TiagoCaetano]

After receiving the PSU tester, I tested it by connecting the 24-pin cable. As soon as I power on the PSU, the tester briefly lights up and then turns off again, without even displaying any voltage readings, and the PSU shuts down. With the 8-pin, 4+4-pin, and 6-pin cables, the PSU does not power on at all. Therefore, based on these observations, it is clear that the defect is with the PSU, so I will be sending it in for warranty service. Thank you very much for all your help! Your assistance made a significant difference!

[JohnAb]

You're welcome, pleased that you found the problem and that the tester wasn't a waste of money.

Good news (in a way), at least you seem to be moving in the right direction now 👍

[TiagoCaetano]

Hi! Just to end this case:

Changed PSU to Corsair RM1000E 1000W -> problem fixed

Thank you very much guys!

[JohnAb]

I have the Corsair RM1000x - it's been excellent over 2.5 years so far. No issues, so hope your new one lasts as well.