Hello @Tjrunion
Thank you for reaching out to us.
Could you please provide the brand and model of the installed hard drive and confirm whether it is connected via a SATA port? Have you tried cross-testing with a different hard drive, SATA port, or SATA cable to isolate any potential hardware issues?
We recommend ensuring that the BIOS boot mode (UEFI/Legacy) matches your operating system, verifying the GPT/MBR partition format of the boot drive, and, if necessary, updating the BIOS and clear CMOS before checking again.
If the issue persists, kindly share more detailed hardware and software specifications, connection port locations, and images of the BIOS main page to help us further clarify your setup.
Thank you.
