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Asus Rog Strix B550-F WIFI - unable to install OS

szhang
Level 7

Please help! 

Received Asus Rog Strix B550-F WIFI two days ago, assembled in Chassis with other parts as below

AMD Ryzen 7 5700G 8 Core Socket AM4 3.8GHz CPU Processor + Wraith Stealth Cooler

Silicon Power P34A60 1TB M.2 NVMe PCIe Gen 3 SSD - SP001TBP34A60M28

MSI GeForce RTX 3060 VENTUS 2X OC 8GB Video Card

Silicon Power 32GB (2x 16GB) DDR4 3200MHz UDIMM Memory

Upgraded BIOS to 3002 , all good.

All components are detected with BIOS (RAM,SSD,CPU,GPU), no Q_LED lights solid on MB which indicates MB can see bootable drive/RAM/CPU. All BIOS settings remains as default. 

- Tried to install Windows 11 from USB (in partition format of GPT and UEFI mode), tried two different USBs (one using Microsoft Media Creation Tool), and the other created using Rufus

The USB is recognized in BIOS and listed as Boot option. Once exit from BIOS, it goes to a black screen, and nothing displayed.

- Removed all external devices, no luck

- Reseated all modules (RAM,SSD,CPU,GPU), no luck

- Reset BIOS by short circuit CMOS header on MB, still the same

- Removed Battery from MB and put it back, set up BIOS and tried again, no luck

- Tried Windows 10 on USB, it got stuck with the RoG logo

Sent email to Asus and awaiting response. I am hoping that somebody may share some past experience

 

 

 

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4 REPLIES 4

Erwin05
Level 10

In the bios set Ai overclock tuner to D.O.C.P also set secure boot to enable, your memory isnt in the Asus QVL list.

https://www.lifewire.com/fix-when-windows-11-wont-install-5194542 

The USB stick must be 32GB or less.

Thanks. It is all set as per your description and the USB is 64g. The RAM is not on the list however they are compatible and has been recognised by the MB. Logged a case with Asus and had been advised to RMA

Erwin05
Level 10

U cant install windows with a 64GB USB stick, use a 32GB stick or less.

Your problem is the 64GB USB stick exFAT.

Use a USB stick with 8GB up to 32GB.

 

https://www.elevenforum.com/t/installing-windows-from-media-formatted-with-exfat.2410/ 

Jiaszzz_ROG
Customer Service Agent

Hello, @szhang .

Please refer to [Windows 11/10] How to create and use installation media to reinstall Windows 11/10 via USB drive and check if there are any step errors, including booting from a flash drive.
If there is an inoperable part of the process, please let me know which is it.

Thank you.