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ASUS ROG RYUJIN 360 Fans stopped working after bios update from v2204 to v2305

Gedimin
Level 8

Hello.

Motherboard: ROG MAXIMUS Z690 EXTREME

After the most recent BIOS update from v2204 to v2305 all three radiotor fans on RYUJIN 360 stopped spinnnig. I tried turning on/off AI cooling in Armoury Crate, reset BIOS to default, but that did not help. I attempted to roll back the BIOS version to v2204 but I get an error saying invalid BIOS file selected. 

Please help. 
Regards.

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3 REPLIES 3

Jiaszzz_ROG
Customer Service Agent

Hello, @Gedimin .

May I ask if you have updated Intel ME before updating the BIOS?
According to the BIOS 2305 version of the ROG MAXIMUS Z690 EXTREME, the Intel ME Update Tool is required if your ME firmware version is not 16.1.25.2020.

Jiaszzz_ROG_0-1683532851423.png

If you have not updated ME yet, please update it to 16.1.25.2020 first and then check again.
In addition, have you checked the Qfan Control settings in the BIOS?

Thank you.

Gedimin
Level 8

Before  BIOS update ME Firmware version was already at the latest required by ASUS 16.1.25.2020. 
I did check Qfan Control Settings in BIOS. They are all enabled. 

Jiaszzz_ROG
Customer Service Agent

Hello, @Gedimin 

Please try to clear the CMOS and confirm the problem again.
If the problem persists, please provide the following information so that we can better understand your situation.
the content of the setting in BIOS (or whether it is the default)
- the brand and model name of the CPU, DRAM, GPU, and PSU currently installed
- the OS version and OS build
- contains a video that completely captures the problem's incidence and the surrounding environment

Thank you.