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ASUS ROG B760-I GAMING WIFI (MEMORY SLOT LOCK PROBLEM

AhmedSherif
Level 7

Hello what's up To b760-i owners can you help me . I just bought this motherboard yesterday but when I opened it from the box today, I noticed that problem with the ram slots lock it's shaking when I open the Lock . I want to ask if is normal or not . I'll put the link of the video on My YouTube.

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello @AhmedSherif 

Thank you for your inquiry.
When the buckle on the memory slot is pressed and in the unlocked position, some looseness is normal. 
After installing the memory, the buckle should automatically lock, or you can manually fasten the buckle when the slot is unaccupied to eliminate any looseness.
Please refer to [Motherboard] How to install DRAM(Memory) on Motherboard? if needed.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.