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ASUS Prime B760M-Plus Motherbard "AMI no keyboard detected" issue

scepni1
Level 7

Hello,

About 2 weeks ago, I purchased an Asus motherboard. Initially, I didn't encounter any issues, but later on, I started receiving a "No Keyboard Detected" error on the AMI BIOS screen when starting the computer. During this time, I haven't made any changes to the BIOS settings. I have only installed the necessary software via Asus Armoury Crate on Windows. Actually, I am using a Bluetooth keyboard, so getting this warning is normal, but this check is extending my boot time, and I want to disable it. I would appreciate your assistance.

Motherboard: ASUS Prime B760M-Plus
BIOS version: 0401

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2 REPLIES 2

scepni1
Level 7

i connected a mouse to usb port and it solved for temporarily

Jiaszzz_ROG
Customer Service Agent

Hello @scepni1 
Due to the ongoing local holidays in our area, our response time may experience delays.
We apologize for any inconvenience the delayed replies may have caused.

Regarding the issue you've described, since there is a significant gap between your current BIOS version and the latest version, we recommend updating incrementally to the most recent version, 1663, released on August 15, 2024, and clearing CMOS before checking again.
Please consider smaller updates, such as first updating from 0401 to 1630, then from 1630 to 1658, and finally from 1658 to 1663, as updating directly from version 0401 to 1663 may result in a longer update process.
Please refer to [Motherboard] How to update BIOS of the motherboard ?(Include different generation CPU) if needed.

Meanwhile, the ROG forum is specifically for discussions related to the ROG or TUF gaming series products. 
If you have inquiries regarding non-gaming series motherboards, we recommend posting your discussion on Zentalk>Motherboard.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.