05-20-2024 11:44 PM
Hello everyone.
There's an interesting audio driver issue I'm having. I want to share it.
I am an ASUS ROG B650E-E Motherboard user. After downloading and installing the motherboard's audio driver from ArmoryCrate or from its own page, I encounter the problem of Sonic Studio not opening after a while.
This problem usually occurs after a windows update.
I get this error especially after a major update.
The interesting thing is that I was using an X570 Crosshair motherboard before and I had the same problem.
What exactly causes this problem? Frankly, I'm tired of installing drivers every few months. The audio driver works fine, but Sonic Studio won't open. I would like anyone who has knowledge about this to help, especially since I use the sound features in Sonic Studio.
Solved! Go to Solution.
05-31-2024 01:04 AM
Hello, @Orodruin
We recommend you continue to monitor the situation.
If you encounter any further difficulties or have any concerns, please feel free to start another discussion thread or PM me anytime.
Thank you.
05-22-2024 08:20 AM
still don't understand why ASUS not like to update/unify the audio drivers with the latest one with Armoury Crate console comand... SS3 is a total crap and it's counted as cheat for the RIOT VANGUARD anticheat...
05-23-2024 02:26 AM
Hello, @Orodruin
Based on your description, does SS3 show the error message you provided and fail to run correctly every so often, especially after a Windows OS update?
How often does this issue occur, and which Windows versions are involved in the update?
When the problem occurs, can it be resolved by rebooting, or does it require uninstalling and reinstalling the software?
Please try the following steps to see if they resolve the issue:
1. Disable driver signature enforcement:
Go to Start → Settings → Update & Security → Recovery → Advanced startup → Restart now → Troubleshoot → Advanced options → Startup Settings → Restart → Press F7 to Disable driver signature enforcement
2. Uninstall Sonic Studio 3
3. Reinstall the audio driver and reboot
After completing these steps, check if the issue persists.
Thank you.
05-27-2024 04:09 AM
Hello;
I encounter this problem every month after the monthly Windows 11 updates released by Microsoft. It can occur with almost every Windows update.
For example, I encountered this problem after the March 2024 update.
I'm also experiencing this problem after the Spring and Autumn major updates released each year.
I uninstalled the driver as you said.
I restarted Windows with "disable driver signature verification".
I uninstalled the old driver.
I reinstalled the latest and updated driver which I shared below.
- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy):
Drivers: 6.3.9600.2355 WHQL [09/03/2023]
SS3-SSVM Extension Driver: 1.3.18.0 WHQL [13/07/2022]
SS3-SSVM VAD Media Driver: 1.0.3.0 WHQL [07/06/2022]
SS3 APO AudioProcessingObject Driver : 3.7.0.0 WHQL [20/02/2024]
DTS APO4x Extension Driver: 1.14.0.0 WHQL [17/12/2023]
There doesn't seem to be a problem for now.
However, I do not know if I will experience driver problems again after the new monthly routine Windows update.
If I encounter the same problem, I will write under this heading again.
That's why I'm not marking the issue as "solved".
This is the process I go through.
I was experiencing the same problem with my X570 Crosshair motherboard that I used before.
05-31-2024 01:04 AM
Hello, @Orodruin
We recommend you continue to monitor the situation.
If you encounter any further difficulties or have any concerns, please feel free to start another discussion thread or PM me anytime.
Thank you.
06-09-2024 11:43 PM
There doesn't seem to be a problem for now. But if there is a problem, I will definitely contact you.
Thank you very much for your help. @Jiaszzz_ROG
05-23-2024 02:28 AM
Hello, @DvLAx3l
As mentioned in our response to your discussion thread, we recommend contacting the game provider to whitelist the software if needed.
Thank you.