02-08-2025 11:57 AM
Hello everyone
My config:
Ryzen 7800X3D
ASUS TUF B650
Windows 11 Pro original
Drivers installed via AURA
AURA version is latest
Drivers are latest
In my ASUS AURA settings, the settings are set (motherboard + memory). If I reboot the computer, the ARGB connectors are no longer detected by the board, the memory is highlighted in the color that I set in my settings. I go into AURA - the application only detects the memory. Then I turn off the computer completely and turn it on again, go into AURA, all devices are displayed again, but the settings are reset. I configure as I need, and exit. To summarize, ASUS AURA does not work correctly if I reboot the computer. If I use the PC without rebooting, everything works as usual. What could this be related to?
02-16-2025 11:00 PM
Hello @TRUENZO
Thank you for reaching out to us.
May I confirm which specific model from the TUF GAMING B650 series you are currently using, and could you provide the full part number of the installed memory?
Have you installed Armoury Crate and ensured that all items in the Update Center have been updated to the latest version? If you have not installed it yet, we recommend doing so and then checking whether the Aura Sync settings remain correct after a system restart.
If Armoury Crate is already installed, please try using the official Armoury Crate uninstall tool from the support page to remove it completely, then reinstall and update it before checking again.
Furthermore, aside from Armoury Crate or Aura Sync, have you installed any other RGB control or system management software?
Thank you.