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Armoury Crate Tools section not working

LastDepth
Level 8

the download update process is not yet complete. Do you want to proceed armoury crate

478 Views
14 REPLIES 14

itailavi
Level 8

I also updated, and the problem is still there. After the ASUS team saw the logs, they said that the Armoury Crate can't access the aura integrated circuit (idk if it even connected).  (motherboard: Asus b660 plus wifi d4) 

Jiaszzz_ROG
Customer Service Agent

Hello, @itailavi and @lordberti 

I apologize for providing incorrect information.
After verification, it appears that the recent Armoury Crate update did not resolve the Tools page issue.
If you urgently need to download or update drivers, we still recommend referring to "How to search and download Drivers, Utilities, BIOS, and User Manuals" and visiting the ASUS official website's support page for your specific model to download the necessary files.
We apologize for any inconvenience this may have caused.
If there are future updates that address this issue, I will update this thread accordingly.
Please stay tuned and check the Armoury Crate update center for any version releases. 

Thank you.

Hello, @SavageSoul31 

Could you please provide the current motherboard model and BIOS version you are using for further verification?
We also recommend checking the provided FAQ above and visiting the ASUS official website to download the required drivers or software in the meantime.
We apologize for any inconvenience this may have caused.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

TUF GAMING B660-PLUS WIFI D4
Bios ver.0418

Jiaszzz_ROG
Customer Service Agent

Hello all

We apologize for any inconvenience caused by the longer wait period.
After confirmation from the relevant department, the issue with the tool page abnormality has been resolved in Armoury Crate v5.8.9, released in early April.
If you encounter any other issues after completing the update or have any further concerns, please create a new discussion thread or DM me with your motherboard model and details of the situation.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

lordberti
Level 11

From MasterC:

"Good news, root cause for Tools page issue was identified, to be resolved in an upcoming update soon."

https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-v5-8-6-0-amp-v5-7-9-0-aura-creator-v3-7-6-...

 

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