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Armoury Crate Causing Caneter Channel to vanish

Crash55
Level 8

I just built a new PC over the weekend using the Strix Z790-E Gaming WiFi II motherboard. During the install it added the Bongiovi MB App. This shows up as Routing App in the ...CurrentVersion\Run key of the registry.

I have USB audio turned off in the BIOS as I have a Soundblaster AE-5 Plus card.

When testing the sound card I had no center channel. Disabling the RoutingApp fixed this but made Armoury Crate unusable.

Is there a way to run Armoury Crate without the Bongiovi software?

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello, @Crash55 

Thank you for providing the context.
Please take the following actions to remove Sonic Studio (Bongiovi SDK) individually:
1. Go to the Armoury Crate > MB device page and switch the Sonic Studio in the top left corner to OFF.
2. Reboot your system.
3. Without running Armoury Crate, go directly to the C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ folder and execute BongioviUninstall.bat in administrator mode.
4. Confirm that the directory C:\Program Files\BongioviMBApp has been removed.
5. Reboot your system again.
After completing these steps, please verify if your issue has been resolved.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

That worked though the bat file didn't exist.  Instead I ran BongioviBinaryDeleter.exe