05-08-2024 01:50 AM
Few weeks ago I started getting an H-5001 page error when I open my ROG Strix B-550F Gaming (WiFi) device. It also stopped controlling ARGB header where I have case RGB connected (it worked before).
I did uninstall with the uninstall tool, everything is updated to the latest version.
Item Version
---- -------
Armoury Crate UWP App 5.8.9.0
ROG Live Service 2.3.16.0
Aura Service (Lighting Service) 3.07.43
Armoury Crate lite service 5.8.9
Aura Wallpaper Service Not installed
Aura SDK 3.04.42
ArmouryDevice 4.1.1.2
ASUS AIOFan HAL 1.2.17.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.6
ASUS Ambient HAL 2.7.0.0
AacAudioHal 1.3.67.0
KingstonDram 1.1.33
AURA DRAM Component 1.1.25
ENE RGB HAL 1.1.49.4
ENE_EHD_M2_HAL 1.0.13.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.10
AudioSDK 3.01.23
MainSDK 2.01.17
MbLedSDK 3.00.25
Armoury Crate Plugin - Aio 2.0.8
Armoury Crate Plugin - Headset 1.2.16
Armoury Crate Plugin - Motherboard 1.2.16
ASUS Motherboard 4.02.03
ROG CETRA TRUE WIRELESS 4.01.05
Solved! Go to Solution.
05-09-2024 09:50 PM
After reinstalling with the uninstall tool and updating components, it is fixed with the latest update.
05-08-2024 11:37 PM
I'm having the same error message. My MB is TUF Gaming B650-Plus Wi-Fi.
It's a brand new PC Build (less than a week) and it happend since the beggining.
05-09-2024 12:00 AM
Please see here: https://rog-forum.asus.com/t5/gaming-motherboards/armoury-crate-b550f/m-p/1016081#M7587
05-09-2024 03:42 PM
I think your link refers to this thread...
05-09-2024 03:41 PM
Having the same problem here. ROG Strix B550F Gaming
05-09-2024 09:50 PM
After reinstalling with the uninstall tool and updating components, it is fixed with the latest update.
05-10-2024 01:37 AM
Hello, @carnilino and @m3221n
Regarding the issue of encountering error code H-5001 when selecting the motherboard on the Armoury Crate device page, it has been confirmed by the relevant department that this issue is expected to be resolved in the update scheduled for this week.
Please refresh the Armoury Crate update center in the near future and complete the update before checking again.
If you have any further questions, please feel free to update the situation once more.
Thank you.