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After running the game for 5 minutes or less, the computer is restarted

kimohook
Level 7

UserBenchmarks: Game 117%, Desk 98%, Work 121%
CPU: Intel Core i7-11700K
GPU: Nvidia RTX 2070S (Super)
RAM: Corsair CMW32GX4M2E3200C16 2x16GB
MBD: Asus ROG STRIX Z590-E GAMING WIFI
When running any game, for example (Assassin's Creed Valhalla / Days Gone / Grand Theft Auto V / Red Dead Redemption 2 / Watch Dogs Legion)
After running the game for 5 minutes or less, the computer is restarted. Sometimes the blue screen appears and sometimes it does not appear with no error code. I updated the BIOS. Is there an error in the BIOS settings? I do not know. I have been trying to solve it for a long time, but I do not know. I hope for a solution and attention to the problem. And thank you

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1 REPLY 1

Silent_Scone
Super Moderator

Hi @kimohook 

As the system is fairly old at this point:

1. Clear CMOS via motherboard rear IO

2. Ensure XMP Overclocking is not disabled and no other parameters are changed

3. Use HWINFO to inspect CPU Package operating temperature under load as well as PSU rails.

4. Consider remounting the CPU and reapplying thermal paste application if install is over 2 years old.

Silent_Scone_0-1721193973108.png

 

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090