02-01-2025 09:48 AM
Literally everything was fine, new build. Now it won't recognize. Tried cable in xbox works fine. Help?
02-09-2025 06:04 PM
Hello @Rogmaxima12
Thank you for reaching out to us. We apologize for the delayed response due to a public holiday in our region and any inconvenience this may have caused.
Could you confirm whether the LAN port indicator on the rear panel of the motherboard is lit when the Ethernet connection is unavailable?
We recommend referring to the following two FAQs for troubleshooting steps, which include uninstalling and reinstalling the driver provided on the official website, as well as ensuring your OS is fully updated.
[Motherboard] How to fix the cable network problems of Motherboard – Troubleshooting
[Windows 11/10] Troubleshooting - Computer Wired Network (Ethernet) Issues
Additionally, if you have not yet updated your BIOS to the latest version 1003, please consider updating and clearing CMOS before checking again.
Thank you.