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XG27WCMS - White light leak between display and bezel

Kykal
Level 7

I got this monitor days ago and I've noticed this white light leak (between display and bezel) getting larger. It's the first time I experience this (I didn't even know it was possible). Is it harmful, should I replace the monitor? My display works perfectly.

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October 27, 2025 @ 1:14 AM

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October 27, 2025 @ 9:25 PM

October 27, 2025 at 925 PM.JPEG


October 28, 2025 @ 1259 PM

October 28, 2025 at 1259 PM.JPEG

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Aureliannn_ROG
Customer Service Agent

Hello @Kykal ! Thank you for reaching out to us and providing a detailed description of the situation.

Regarding your ASUS XG27WCMS monitor, where white light leakage is visible at the seam between the panel and the bezel, and this area appears to be expanding over a few days, we certainly understand your concern. Since you have observed an expanding trend, we highly recommend you immediately contact your local ASUS Service Center for further assistance. Thank you.

Official Support | ASUS Global

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hello @Kykal ! Thank you for reaching out to us and providing a detailed description of the situation.

Regarding your ASUS XG27WCMS monitor, where white light leakage is visible at the seam between the panel and the bezel, and this area appears to be expanding over a few days, we certainly understand your concern. Since you have observed an expanding trend, we highly recommend you immediately contact your local ASUS Service Center for further assistance. Thank you.

Official Support | ASUS Global