XG27AQDMG turn on every i turn on my power strip

[AwenMilano]

Hi there, just use XG27AQDMG about 2 days.

have an question, my monitor keep turn on itself when i turn on my power strip. i have behaviour for turn off completly my power strip when i go to sleep,  and turn on power strip again when i want use my pc.  i already shut down monitor before i turn off power strip.

this is normal for XG27AQDMG type? 

before this i use XG279Q,  this monitor need manual press power buton for turn it on in same case.

[Aureliannn_ROG · Accepted solution]

Hi @AwenMilano ,

Thank you for your feedback. We have confirmed that the XG27AQDMG monitor will automatically turn on when the power is plugged in. 

This is a design feature of the product and is expected behavior.

Thank you.

[AwenMilano]

hi @Aureliannn_ROG 

Thanks for the confirmation, apreciate that

need ask about pixel cleaning for oled care too, what interval best behaviour for do pixel cleaning for long time durable?

2, 4 , or every 8 hours? must do it once every day?

[Aureliannn_ROG]

Hi @AwenMilano ,

Thank you for using our OLED display. 

To maintain the best display performance of your screen, we recommend that you run the "pixel refresh" function regularly.

• Regular execution: We recommend that you run the "pixel refresh" function every four hours to prevent image retention.
• Handling image retention: If your screen has already experienced image retention, please turn off the screen for at least one hour or more (recommended for one day), which can usually effectively improve the situation.
• Intensified processing: If the above method still cannot completely solve the problem, you can repeat the "pixel refresh" three times, which usually can achieve better improvement results.

If you want to learn more about pixel refresh, please refer to the following FAQ:

[LCD Monitor] ASUS OLED Monitor Protection Mechanism & Warranty Service | Official Support | ASUS Gl...

Thank you.

[AwenMilano]

hi @Aureliannn_ROG 

alright, thanks for information and advice