08-06-2024 05:46 PM
My XG27AQDMG turns it brightness to max and Uniform Brightness to OFF when it wakes up, even if the settings shows otherwise. As soon as I modify anything from the settings, it corrects itself. I'm using FW 1.02.
08-08-2024 06:48 PM
Hi @fastica , thank you for providing detailed information.
Regarding the issue you encountered with your XG27AQDMG monitor where the brightness settings change to maximum and uniform brightness is turned off after waking up, we would like to further understand the situation so that we can provide you with more accurate assistance.
Please help us confirm the following:
Thank you.
08-12-2024 05:27 AM
1- Color palette seems to be the same, but I can't be sure as that and other settings don't reflect what the settings menu show. I can be sure that the Brightness is set to 100% and Uniform Brightness is on. I think those are the factory settings.
2- Haven't seen this problem after turning on the monitor manually. It's always after the monitor screen goes to sleep.
3- I got the monitor two weeks ago and updated to 1.02 the same day I got it, so I can't say if this problem occurs with previous versions.
4- The video is from this morning, when I turned on my PC. I turned off my PC last night and didn't turned off the monitor, so it went to sleep automatically. In the video, you can see the sudden drop in brightness when I touch any setting in the menu. In this case, it went from 100% brightness and UB OFF to 79% Brightness and UB ON.