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XG27AQDMG black crush

kejw
Level 7

‎09-27-2024 06:46 AM

Do we have any information regarding this major issue ? Last firmware did not fix the problem. Can we at least get an answer on whether or not a fix is in the works ? 

 
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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

‎09-30-2024 02:12 AM

Hi @kejw ,

 based on your question, we are currently in the process of verifying this issue with the relevant teams. 

If there are any updates, we will inform you. Thank you.

Please note that response times may be delayed due to upcoming regional holidays. For urgent inquiries, please contact your local service center. Thank you for your patience.
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