cancel
Showing results for 
Search instead for 
Did you mean: 

XG27ACDMS Pixel Cleaning

FlorkG9
Level 7

Hello,

I got this new monitor and I am using it for 2 days but I have two small issues.

1. I get the pixel cleaning notification every hours beginning, even if I set it to 4 or 8 hours.

2. Neo proximity sensor measures distance correctly but does not work when I am away from monitor.

Helps are appreciated, and firmware version of the monitor is MCM102, there are no firmware updates for this monitor in official site.

270 Views
2 REPLIES 2

burak1
Level 7

hello same problems did u fix it ?

jenniferwilliam
Level 7

i am facing this same