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Unable to Register Product Under my Account

ChrisNormalGuy
Level 7

‎11-24-2024 08:03 PM

Hello,

I bought a Brand new PG32UCDM back in May off of Newegg (NEW), and I wanted to register it under my ASUS account and it says it is already registered. I wanted to see if anyone can help me register this under my account! Thank you!

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Aureliannn_ROG
Customer Service Agent

‎12-04-2024 05:51 PM

Hi @ChrisNormalGuy ,

In order to assist you more accurately, we need you to provide the following information:

  1. Serial number: Please provide the serial number of your product. This will help us quickly look up your product information.
  2. Proof of purchase: Please provide your purchase invoice or proof of purchase to confirm your warranty information.
  3. Photo of the product box: Please provide a photo of the product box, especially the serial number label. This will help us verify your product information.

Thank you for your cooperation.

Please note that response times may be delayed due to upcoming regional holidays. For urgent inquiries, please contact your local service center. Thank you for your patience.
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