Hi @Retired ,
Thank you for reporting the display issue. To better assist you in resolving this issue, we would like to gather some more information:
- Specific scenarios: Does this issue only occur under specific circumstances, such as when running certain programs, playing specific games, or using particular display settings?
- Connection cable: Does this issue only occur when using a DP cable? Does the issue persist when using other types of cables (such as HDMI)?
- Steps to reproduce: To better understand the issue, could you please provide detailed steps on how to reproduce the problem?
- Video format: Thank you for offering to provide screenshot. For our convenience, please save the video in MP4 format and provide to us.
- Product information: To quickly look up relevant information, please provide your product serial number or RMA number via private message.
- System configuration: To have a better understanding of your system environment, please provide the model of your computer or display/GPU/PSU/CPU and the operating system version you are using, and the versions of the relevant drivers.
Your detailed information will help us find the root cause of the problem more quickly.
Thank you.
