ROG Swift PG38UQ g-sync???

[davis5383]

updated to the new nvidia app. when checking monitor settings it states that my monitor (ROG Swift PG38UQ) is not g-sync compatible. but Asus says it is. am i missing something????

[Nate152]

Hello davis5383

Nvidia shows the ROG Swift PG38UQ is G-Sync compatible with Nvidia driver 536.23 or newer.

GeForce G-SYNC Monitors: Manufacturers & Specs

[davis5383]

i have the latest driver.  but still says gsync not available

[Nate152]

Check in the Nvidia Control Panel under Setup G-Sync that G-Sync is enabled, be sure to click apply.

[davis5383]

the gsync option isnt there????

[Nate152]

I'm using the ROG Swift PG27AQDM and haven't updated to 566.36 yet, let me do that and see if I still have the G-Sync option.

I'm currently on the previous driver, 566.14.

Be right back with my results of the driver update.

Edit: G-Sync option is there.

[davis5383]

i dont know? mine is gone. ill have to contact nvidia 

[Nate152]

Check you have G-Sync turned on in the monitor OSD.

Open the monitor OSD, Gaming, Adaptive-Sync,  make sure the box is checked for "On (G-Sync Compatible)".

[davis5383]

that was it. never knew it could be turned off or it was off from the start. thanks for the help

[Nate152]

You're welcome.

Happy to assist, good to hear that fixed it.