Hi @REmaster1989 ,
Thank you for providing a detailed description of the problem. Random black screens on your monitor can be quite frustrating.
Based on your situation, we recommend you try the following steps:
- Check graphics card drivers:
- Update drivers: Visit the graphics card manufacturer's official website (e.g., NVIDIA, AMD) and download and install the latest graphics card drivers.
- Rollback drivers: If the problem persists after updating the drivers, you can try rolling back to a previous version.
- Check refresh rate: Try lowering the refresh rate of your monitor to see if the problem goes away.
- Disable adaptive sync: If your monitor supports adaptive sync (such as FreeSync, G-SYNC), try turning this feature off.
- Reset display settings: Restore the monitor to its factory settings.
- Power management: Make sure the power management settings for your monitor are correct. Avoid entering power saving mode or hibernation too quickly.
- Power cable: Ensure that the power cable of the monitor is securely plugged in and there is no looseness.
- Test one by one: Connect each of the three monitors to the computer one by one to see if the problem occurs on a specific monitor.
- Rule out monitor issues: If the problem only occurs on one monitor, then the problem may be with that monitor itself.
- Check display connections:
- Interface contact: Double-check the connections between the monitor and the computer to ensure they are securely connected.
- Other interfaces: If your monitor has multiple interfaces, you can try connecting to a different interface.
If the above methods do not solve the problem, we recommend that you provide the following information so that we can assist you further:
- Graphics card model:
- Computer operating system:
- Solutions you have tried:
- A video recording of the issue occurring in MP4 file format.
Thank you.
