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ROG Swift 360Hz PG27AQN - Malfunctioning after 3 Hrs. of use !!

emaratee2008
Level 7

‎03-26-2024 04:52 AM

Purchased this monitor for my son and after only 3 Hrs. of use it started to malfunction.  Disconnected the monitor completely from the PC and still it was exhibiting the same issues as a standalone !!  

1. Stuttering every 5 sec.

2. Blue vertical Strips.

Switching it off/on will make it run normal from no more than 15 sec. then will stutter again !!Untitled.png

 

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Aureliannn_ROG
Customer Service Agent

‎03-26-2024 11:07 PM

Hi @emaratee2008 ,

based on your issue and considering that it occurred shortly after your purchase, we recommend contacting the retailer for further assistance. 

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.
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