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ROG Swift 360Hz PG27AQN can't select 360hz

SwimUp
Level 8

Hi.

I can't select 360hz via Nvidia control panel

Monitor plug DP

GTX 1080

 

Nvidia control panel: https://imgur.com/a/sKOAyJr

Monitor info: https://imgur.com/a/y0BWEUn

I also updated firmware to latest version (07.09.2023)

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1 ACCEPTED SOLUTION

Accepted Solutions

SwimUp
Level 8

Okay, my gtx 1080 just doesnt support 2k 360hz.

Aftr buing 4070ti i finnaly can select 2k 360hz

View solution in original post

3 REPLIES 3

Aureliannn_ROG
Customer Service Agent

Hi @SwimUp ,

in reference to your question, could you please confirm if you are using a DP (DisplayPort) cable to connect your laptop to the external GTX 1080 graphics card?
For display port input with resolution frequency 2560*1440 and frame reate 360Hz it only support when color format is RGB/YUV444 in 8-bit, you can refer to the picture.
Can you provide the model of your laptop? Have you attempted testing with different signal cables? Have you ensured that your graphics card drivers are up to date? Your assistance in clarifying these points would be greatly appreciated. Thank you.

111.png

Hi @Aureliannn_ROG 

Thanks for reply.

I'm using DP and RGB/YUV444 in 8-bit
See screenshot https://imgur.com/a/VISymG0

>Can you provide the model of your laptop?

I'm using personal computer with gtx 1080 / ryzen3700x

> Have you attempted testing with different signal cables?

Yes, on HDMI i had only 144hz

> Have you ensured that your graphics card drivers are up to date?

Yes, first i deleted drivers by DDU. My drivers right now version 537.13 08/22/2023

 
i have 360hz on 1920x1080

SwimUp
Level 8

Okay, my gtx 1080 just doesnt support 2k 360hz.

Aftr buing 4070ti i finnaly can select 2k 360hz