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Rog~pg34wcdm螢幕 ~HDR

A22480895
Level 7

我花錢買那麼貴的螢幕~一個HDR有問題~今天不是我個案~是很多人有這個問題~

代表你們ROG一個大廠牌出現這樣問題還故意販售~沒有解決大家問題?

以為沒人告你們是嗎?

我會收集所有資料~要你們就解決問題~不然就走法律途徑

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @A22480895 ,

based on your issue, we need more details to assist you with this issue.
Could you please clarify if the HDR problem occurs when the brightness is set to 100 or below 100? If possible, could you provide some screenshots showing the abnormal display?
Have you updated your PG34WCDM drivers? May I ask what is the current firmware version of your monitor?
Have you tried cross-testing with other signal cables? 
Does the issue occur immediately after purchase? 
Please assist in confirming. This will help us better understand the issue and provide a solution. 
Thank you for your cooperation.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.