pg48uq Just stopped working!

[RhuneSteihl]

Hello ALL!!!! I need HALP! I have the pg48uq (48 inch OLED). It's maybe 2 years old. Yesterday out of nowhere I turned it on and then it shut off. I couldn't then turn it back on. I unplugged it and re-plugged it and then the power light comes on but it does not respond to any input or the remote/built in buttons/controls. Tried a different DisplayPort/HDMI cable and power cable. I get no screen activity and my computer does not recognize that its plugged in.

[Aureliannn_ROG]

Hi @RhuneSteihl ,

Thank you for providing detailed information about the issue with your PG48UQ monitor. Based on your description, the monitor is powered on but there's no display, and your computer cannot detect it.

We suggest that you connect the monitorto another available computer to check if the computer is functioning properly. If there is still no display, we recommend that you take the monitor to a nearby official service center for further assistance. [LCD Monitor] Troubleshooting - No display after turning monitor ON | Official Support | ASUS Global

Official Support | ASUS Global

Thank you.