Hi @Mardoxx ,
We apologize for the ongoing coil whine issue you're experiencing.
To better assist you in troubleshooting, please provide the following information:
- When did the issue start: Has this issue been present since you purchased the monitor, or has it recently started?
- Firmware version impact: Has this issue changed after updating or rolling back your graphics card driver?
- Cable testing: Have you tried using a different HDMI cable to test?
- Graphics card testing: Have you tried connecting the monitor to a different computer or graphics card to confirm if the issue is with the monitor itself
- Other device impact: Besides the monitor, have you confirmed that the coil whine is not coming from the power supply, speakers, or other peripherals
- Environment impact: Please describe your usage environment, such as: where the monitor is placed, whether there are other electronic devices around it, etc.
- How to reproduce the issue: In what situations is the coil whine most noticeable? For example, when opening a specific application, playing a specific video, etc.
- Monitor settings: Have you tried adjusting the monitor's brightness, contrast, refresh rate, and other settings?
- Video recording: If possible, please record a video of the monitor emitting coil whine and provide us with a download link to the video.
System information: Please provide the following information:
Computer model:
Graphics card model:
Graphics card driver version:
Operating system version:
Your detailed information will help us locate the problem more quickly. Thank you.
