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PG34WCDM HDR color banding issue

wouldstalk
Level 7

Looks like I have to make a post so I can receive a DM with a supposed fix so that's what i'm doing.

  •  PG34WCDM I turn on HDR in windows  with M106 firmware and the color banding is unacceptable. Yellows and skin tones are completely washed out and squashed.

Please PM me whatever fix is being sent to everyone else.

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4 REPLIES 4

Aureliannn_ROG
Customer Service Agent

Hi @wouldstalk ,

regarding the banding issue you're seeing when HDR is turned on. 

We would like to ask if this problem has reappeared after you updated to firmware version 106? Did this issue also occur when using firmware version 105?

Could you please provide us with comparison photos showing the issue for our reference? Also, please let us know the source of the video or image so we can check the problem.

Additionally, please try restoring your monitor to its factory default settings and then check if the problem still exists.

Also, does using different cables or connecting to different devices improve the issue? Does adjusting the brightness help? 

Please help us confirm these points. Thank you for your assistance.

https://rog-forum.asus.com/t5/gaming-monitors/pg34wcdm-hdr-issue/td-p/1020742

it is the exact same issue from here. it did it on 105 and 106, it has done it through 2 major nvidia driver releases. It is only skin tone similar colors and it's making me regret my purchase. 

 

Hi, was there going to be any further support provided or should I submit an RMA?

Hi @wouldstalk see here,

Seems there is an upcoming firmware

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090