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PG34WCDM HDR Bug

Fabianus
Level 7

"Hello, I have a problem with my PG34WCDM. As soon as I turn on the HDR mode, faulty images occur. This happens when the brightness is set to 90 or lower. At brightness 100, the images look completely normal. I have updated to the firmware MCM104, but the error persists. The error was already present when I received the monitor."

brightness 100https://www.directupload.eu/file/d/8638/248fovub_jpg.htm

brightness 90https://www.directupload.eu/file/d/8638/xq8y2i6n_jpg.htm

brightness 100https://www.directupload.eu/file/d/8638/xlx4vwuy_jpg.htm

brightness 90https://www.directupload.eu/file/d/8638/jeykh4o2_jpg.htm

423 Views
3 REPLIES 3

Fabianus
Level 7

"What I noticed with the color reference image is that the transition to yellow has a purple line. Is the monitor defective or can it be fixed with a firmware update?"IMG_20240807_125913-min.jpg

Fabianus
Level 7

Hello Asus Team? Can you help me? Is the monitor broken or can it be fixed via firmware? 

Aureliannn_ROG
Customer Service Agent

Hi @Fabianus ,

regarding the HDR issue you encountered with the PG34WCDM monitor, we have sent you a private message. 

Please assist us by checking your inbox for the message. Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.