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PG32UCDM Firmware One Key Update Not Starting

ROG0884
Level 7

I'm on windows 11

I have the monitor connected to my pc with the usb b cable

The installer just does nothing. I had also done this previously months ago and it worked back then. I have tried unplugging other usb to no avail

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @ROG0884 ,

If the update fails or the tool doesn't detect the monitor:
1. Re-connect the USB B-A cable and make sure it is securely connected to both the monitor and computer.
2. Click “Retry”

You can refer to the following screenshot, thank you.