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PG32UCDM Firmware MCM102 remove burnin protections

Level 9

Hi everybody,

After updating PG32UCDM firmware to MCM102, my monitor disable 2 burnin protections every time my computer go to extended standby ->

And every time I switch between HDH 1000 nits modes and True Black ->

Apparently this problem also occurs when changing the VRR or turning off the screen

I tried a reset but problem still these. I'm not the only one with this bug but some users don't have this issue  

I don't know if this is the best place to report this problem but I hope this can reach Asus devs to get a fix



Accepted Solutions

Level 9

Rumors speak of a new firmware 103 for today. Can anyone confirm ? Thanks

Firmware 103 is here ->

View solution in original post


Level 9

Hello, I have the same problem, both screen protection settings are always switched off as soon as I switch the monitor off using the on/off button and then switch it on again.

I know at least one other person who has the same problem. Personally, I went back to the previous firmware (MCM101) because the protections against burnin are more important for me than HDR at 1000 nits

Level 9

I also have the same issue.

It worth mentioning that it broke Displaywidget functionality, when you choose to toggle Screensaver or logo brightness it somehow launches pixel cleaning 

Level 9

I haven't tested the widget since the update but given what you say I will avoid it. This update was really poorly tested

Level 7

I have the same issue, it also happens when you enable HDR from Windows so the monitor mode changes to HDR and the screen protection is disabled.

Level 9

@Silent_Scone @Aureliannn_ROG , Screen Protection features turn off whenever the monitor goes to sleep or switches display modes after firmware update mcm102.

Thanks, I've seen the posts already and it's been flagged.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Hi @Davids777 @Ma2002rio @JustViktorS @miKKos-9 @Torchim @Kundica ,

Thank you for your feedback. We apologize for the inconvenience you've experienced, but please rest assured that our backend team has taken note of the issue and is working diligently to resolve it. 

We will fix it as soon as possible and restore normal operation. 

During this process, we kindly ask for your patience. Once the problem is resolved, we will notify you immediately.

Thank you.

Thank you for the quick response and forwarding of the problem!