PG32UCDM black screen during game sessions!!

[silverbolt81]

So i am having this issue since the day i bought the monitor.

At first it was happening during a certain game,the callisto protocol.

Now it is happening also in Destiny 2.

As i am playing these games with HDR on,after some time the screen goes black and i have to manually turn the monitor off and on again in order for the image to appear again.

I had at the beggining the factory firmware,after i updated to MCM102 and now i have the 103.

This issue seems to be consistent on all firmwares.

I know it is not related to my windows setup because on the same pc with a different monitor this does not happen.

I have my pg32ucdm connected via dp.

Any suggestion would be much appreciated!!

[Rlin]

Brand new. I had to wait 3 weeks for them to get some in stock.

[MrEWhite]

I'm still shocked that they haven't said a single thing about this widespread issue with a monitor of this price bracket. Shameful.

[GRTim]

I did a factory reset and it appears to have fixed it at least for the time being. Before, I was getting lots of errors that the pixel cleansing failed and I wonder if it had something to do with that. Anyway, I fired up a game and played for a few hours and didn't have an incident. Whereas before, it would at least happen once.

[ochiboy]

Whatever happened to those that have received the message from Aureliann about the custom PG32UCDM105S+Log bios? I have received the message last August and have decided to test the bios today, but when I checked the shared google drive folder in the link they provided, all files are gone.

Is there still no fix to this? @aurelian

[Chrizzle]

I would DM Aurelian to re-obtain the firmware and same happened to me, the files were empty. I got a black screen while using this firmware and per the SOP I sent a screenshot to Aurelian, but haven’t heard back. I honestly would be shocked if they address this.

[crabnebula]

Would appreciate the firmware as well. I've been experiencing intermittent black screens while on the Windows desktop and have been unable to find a solution.

[palmfighter]

you need to send a dm to:  Aurelian

Since I got the log firmware and I followed to procedure to reset my screen during the upgrade process, I have NOT seen any black outs anymore, that is for 2 weeks now.. tbh I only play 2/3 hours in the evening every other day. 

[GRTim]

Haven't had any black screens since I did a factory reset and I am on the regular 105 firmware.

[InvestigatorX]

Hey there!

Can you tell me if the VRR and Proximity sensor are turned on in your monitor?

Thanks a bunch!

[GRTim]

The proximity sensor is on but VRR is off. I wasn't even aware VRR was off.

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