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PG32UCDM black screen during game sessions!!

silverbolt81
Level 11

So i am having this issue since the day i bought the monitor.

At first it was happening during a certain game,the callisto protocol.

Now it is happening also in Destiny 2.

As i am playing these games with HDR on,after some time the screen goes black and i have to manually turn the monitor off and on again in order for the image to appear again.

I had at the beggining the factory firmware,after i updated to MCM102 and now i have the 103.

This issue seems to be consistent on all firmwares.

I know it is not related to my windows setup because on the same pc with a different monitor this does not happen.

I have my pg32ucdm connected via dp.

Any suggestion would be much appreciated!!

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Cornfedturbojoe
Level 9

Mods what are you guys doing? Its 58 pages, and youre just asking questions instead of testing the monitors that were sent back to you guys. Theres been a few guys on here already who sent them back. Why even bother asking questions anymore, its pretty clear what the issue is if this forum has got to 58 pages.

Because every bit of data is valueable for these kind of things. Not every one of the screen has this issue otherwise there would be more widespread news about this or very high amounts of RMA.

So data collection and finding links between user issues can help fix this problem faster.

 

At some point you have plenty…. Then it is time to do something. Or do tou think they have to collect for a few more months?


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Windows 11
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Rhialto
Level 7

PG32UCDP now have firmware MCM106 available

skygunner
Level 10

I spoke too soon 😞 

The BSOD is back with a VENGENCE every 5 minutes in Final Fantasy 7 RI on PC! It's hella annoying! I am at the point of wanting my money back for the PG32UCDM.......,..

Bsod sounds like a system issue not a monitor issue.

If you have written from the beginning that it was not a BSOD as you clearly stated we wouldn't have told you that is something wrong with windows.

 

silverbolt81
Level 11

Yesterday night i finished my second playthrough of Intergrade,It took me 34 hours.

I didn't experience not even one black screen and definitely not a BSOD,so i guess there is something going wrong with your windows setup.

I am encountering a black screen issue on an Asus Z13 Acronym, irrespective of whether the internal 4070 or external XG Mobile 4090 is utilized, when connected to the PG32UCDM monitor. This behavior is inconsistent, as the issue is not observed on the Acronym's native display, and also occurs on a separate system using the same monitor.

You have to make up your mind,are you experiencing BSOD's or black screens?

What is it?

Also it is always better to do a clean installation from a usb media and not reset from windows recovery.