04-18-2024 09:36 AM
So i am having this issue since the day i bought the monitor.
At first it was happening during a certain game,the callisto protocol.
Now it is happening also in Destiny 2.
As i am playing these games with HDR on,after some time the screen goes black and i have to manually turn the monitor off and on again in order for the image to appear again.
I had at the beggining the factory firmware,after i updated to MCM102 and now i have the 103.
This issue seems to be consistent on all firmwares.
I know it is not related to my windows setup because on the same pc with a different monitor this does not happen.
I have my pg32ucdm connected via dp.
Any suggestion would be much appreciated!!
09-18-2024 09:23 AM
Brand new. I had to wait 3 weeks for them to get some in stock.
09-19-2024 09:02 AM
I'm still shocked that they haven't said a single thing about this widespread issue with a monitor of this price bracket. Shameful.
09-20-2024 05:54 PM
I did a factory reset and it appears to have fixed it at least for the time being. Before, I was getting lots of errors that the pixel cleansing failed and I wonder if it had something to do with that. Anyway, I fired up a game and played for a few hours and didn't have an incident. Whereas before, it would at least happen once.
09-22-2024 03:17 PM
Whatever happened to those that have received the message from Aureliann about the custom PG32UCDM105S+Log bios? I have received the message last August and have decided to test the bios today, but when I checked the shared google drive folder in the link they provided, all files are gone.
Is there still no fix to this? @aurelian
09-22-2024 09:48 PM
I would DM Aurelian to re-obtain the firmware and same happened to me, the files were empty. I got a black screen while using this firmware and per the SOP I sent a screenshot to Aurelian, but haven’t heard back. I honestly would be shocked if they address this.
09-26-2024 11:30 AM
Would appreciate the firmware as well. I've been experiencing intermittent black screens while on the Windows desktop and have been unable to find a solution.
09-26-2024 11:36 AM
you need to send a dm to: Aurelian
Since I got the log firmware and I followed to procedure to reset my screen during the upgrade process, I have NOT seen any black outs anymore, that is for 2 weeks now.. tbh I only play 2/3 hours in the evening every other day.
09-26-2024 12:32 PM
Hey there!
Can you tell me if the VRR and Proximity sensor are turned on in your monitor?
Thanks a bunch!
09-26-2024 01:30 PM
The proximity sensor is on but VRR is off. I wasn't even aware VRR was off.
System specs