01-08-2024 07:50 PM
Hi Rog,
I am a ROG fan since ASUS rebranded. Purchased my first gaming monitor PG27VQ and after awhile experienced an awful lines. I claimed the warranty and they replaced it with brand new PG27VQ but after a year I experienced the lines coming out of the screen again.
I tried to contact asus philippines and said that they are not able to fix the lines as the warranty is expried. My point is, PG27VQ is a defective monitor asus created and why should we consumers had to suffer by paying a lot of money and they will not replace it with other asus rog monitors. It's just sad that my PG27VQ is now sitting and I cannot do anything to save it.
01-08-2024 10:59 PM
Hi @Pthegame1 ,
I'm sorry you're experiencing this issue.
Could you please provide the product serial number in a private message?
Thank you.
01-18-2024 12:41 PM
Do ASUS have solution for this? Or will they dump us in thin air and say TY?