10-14-2024 10:46 AM
Hi,
I bought the PG27AQDP recently and when I switched the display to HDR using windows, I've immediately noticed that the image suffers from heavy color banding and other color artifacts as per pictures below (is seems similar, but more pronounced as the issue reported here😞
My system is as follows:
Operating system is:
I don't think there is any misconfiguration of my graphics card, that would cause the issue:
What I already tried:
However none of the changes mentioned above have fixed the issue. If I had to speculate, it seems like the display scaler chip is stuck in some very low color bit depth, or it is missing HDR configuration/calibration data. I do not observe any such issue in SDR mode.
Could anyone from the ASUS team (@MasterC) let me know, if this is known issue? Is there for example a new firmware in the works that would fix this issue, or should I rather RMA it?
Regards,
Karel
Solved! Go to Solution.
11-06-2024 11:10 PM
Hi @KarelMozny ,
we have sent you the messege via PM box.
Kindly check and confirm,
Thank you.
10-22-2024 09:03 AM
Update - I did try to use integrated (intel) graphics card, but I got the same results as mentioned in the OP, the display is so far unusable in HDR mode.
10-29-2024 11:39 PM
Hi @KarelMozny ,
thank you for the information you've provided.
We've passed your details on to our relevant backend team for analysis.
Please be patient and wait for any updates or messages from us.
Thank you.
11-06-2024 11:10 PM
Hi @KarelMozny ,
we have sent you the messege via PM box.
Kindly check and confirm,
Thank you.