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New PG32UCDM - permanently black screen after running pixel cleaner

shottyD
Level 7

I've had this PG32UCDM for about two weeks and everything was running fine.  Yesterday, I ran the pixel cleaner and once the LED stopped blinking, the monitor never turned back on.  It is powered up, detected as a display in windows, and I can even move my mouse around in the "space" it should occupy on my desktop - but the screen itself is completely black.  I have tried several reboots of both the computer and the monitor itself, but all the pixels are still off.

Even the speaker works, so the device is clearly getting power and is being detected.  I'm very frustrated by this and am hoping somebody can help.

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