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Min skærm bliver pludselig sort

JesperStensgaar
Level 7

Min rog shift pg27aqdm skærm går pludselig i sort (mister signal) og fans køre på høj hastighed. Er der nogle der har en ide om løsningen af problemet 

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @JesperStensgaar ,

Regarding the issue of "black screen, power light is on, but indicator light is not on", we recommend that you try the following steps to troubleshoot:

  1. Check signal cable connections: Please ensure that the signal cable (VGA/DVI/HDMI/DisplayPort) between the display and the computer is securely connected and that there are no bent pins at both ends. Try unplugging and re-plugging the signal cable to ensure a stable connection.
  2. Replace the signal cable: If possible, try replacing it with another signal cable of the same type to rule out the possibility of a faulty signal cable.
  3. Connect to another device: Connect the display to another computer (such as a laptop) to see if the problem is with the display itself.
  4. Reset the screen settings: If you can enter the display's OSD menu, try resetting the screen settings to factory defaults.

If the problem persists after following the above steps and the display's indicator light is still not on, we recommend that you refer to the following FAQ for more detailed troubleshooting steps: [LCD Monitor] Troubleshooting - No display after turning monitor ON | Official Support | ASUS Global

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.