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Ghostting in movies ROG Strix XG27ACS

Uri
Level 7

‎10-22-2024 12:31 AM

Hi,

Is there any way to fix ghosting in video player? I notice it in VLC, Windows player, YouTube, Amazon video.

I have an Asus monitor with G-Sync.and ELMB Sync (I have never tried to activate this one)

Is this something that can be configured on the monitor or on the PC?

Thanks.

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

‎10-23-2024 12:19 AM

Hi @Uri ,

To better understand the "Ghosting" issue you're experiencing and assist you in finding a solution, we would like to confirm the following:

  • Recording a video: Could you please record a video of the "Ghosting" issue in MP4 format and provide it to us for reference? This will help us better understand the cause of the problem.
  • Driver updates: Have you confirmed that your graphics card driver and display's firmware are updated to the latest versions?
  • Cables and connections: Have you tried reconnecting the display's cable or connecting the display to another device to test, in order to rule out cable or interface issues?
  • Display settings: Have you tried restoring the display to factory settings to see if the problem persists?
  • When did the issue start: When did this "Ghosting" issue start? Was it present from the beginning when you purchased the product, or did it appear later

Your detailed responses will help us locate the problem more quickly. Thank you for your cooperation!

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