Hi @Pepillo ,
We're glad to hear that your issue has been resolved for now.
To ensure a seamless user experience, we recommend that you continue to monitor your device for any recurring issues.
If the problem arises again, please provide us with the following information:
- Video recording of the issue: Please record a video clearly showing the issue occurring. MP4 format is recommended.
- Detailed device configuration:
- Operating system version:
- Driver version:
- Cable information:
- Graphic card model:
With this information, we can better analyze the problem.
Thank you for your cooperation!
Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.
