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Can't run 360hz on PG279AQN

fRMSN
Level 7

Monitor was sometimes loosing signal after I bought the monitor and continued a few months. Agreed with the retailer to buy a new DP cable to check whether it was just a faulty cable. That solved the issue. However, now I can't run 360hz on desktop anymore. DP is 1.4 and should be sufficient in 1440p. Any idea why Nvidia Control Panel is capped to 240hz?

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2 REPLIES 2

Aureliannn_ROG
Customer Service Agent

Hi @fRMSN ,

thank you for your question. If you choose to set the resolution to 2560*1440 and use a DP connection, in order to achieve a refresh rate of 360Hz, it is only supported when the color format is RGB/YUV444. 

For more detailed information, please refer to the table below or consult the user manual. 

PG27AQN_English.pdf (asus.com)

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

Hello

I believe the monitor is already set in the setting required to run 360hz, please have a look on the attaced.

 

Thanks in advance

 

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