10-16-2024 02:05 PM
Hello,
i just installed my new pg32ucdp monitor and no matter what i try i cant activate some the gamesmart features.
if i open the menu i can setup the AI Crosshair the shadow boost and the moba helper. the AI Sniper is greyed out. any ideas how to turn that feature on?
10-18-2024 12:08 AM
Hi @Trickster79 ,
To better assist you with this issue, we would like to ask you to confirm a few things:
If the problem persists after completing the above steps, please try recording a video of the issue occurring.
Please save the video in MP4 format and provide it to us. The more detailed the video, the better we can analyze the problem.
Thank you for your cooperation.
10-18-2024 08:28 PM
Hello again,
i've updated my firmware from 101 to 103, tried factory resetting and yes i do have the latest version of the displaywidget. and still - the AI SNIPE option on my screen & my widget software is greyed out. i cant select it either from the 'Gaming' option from the screen menu or from the AI Assistent.