ASUS ROG Swift Pro PG248QP 540hz turn white
ASUS ROG Swift Pro PG248QPturn white when at 540hzcan somebody help me
Forum Posts
PG42UQ returned from RMA without repair
I paid $42 shipping to send my PG42UQ monitor ($1400) two weeks ago for repair due to a black spot in the top right corner. The facility received it a week later, then marked it as "repaired" in under 24 hours. I called customer service while waiting...
Resolved! Warranty update rejection
Hi, i have purchased XG32VC on 31 march 2024, on registration it system said 11 months of warranty remaining , i already uploaded the invoice and serial number pictures but everytime they are rejecting with the reason: please contact point of purcha...
Getting help from asus for xg17APH
I purchased an xg17aph portable gaming monitor while in Taiwan. Not wanting to carry around a 3ft. Box on the subway, I left the box at the store. Upon starting up the monitor at my hotel, I realized that there was an internal crack in the LCD. I ret...
PG27VQ RMA TWICED AND OUT OF WARRANTY
Hi Rog, I am a ROG fan since ASUS rebranded. Purchased my first gaming monitor PG27VQ and after awhile experienced an awful lines. I claimed the warranty and they replaced it with brand new PG27VQ but after a year I experienced the lines coming out o...
RMA ASUS PG329q V036 AND THEY RETURNED A BROKEN MONITOR WITH V037
The Asus Rog thing is getting worse and worse, I really feel cheated and treated like a fool.I have an Asus Pg329q monitor which I was fairly happy with after fighting at the beginning of the purchase with the HDR. I went from the Stock V034 version ...
ASUS Product Support lost my monitor I sent in for repair
TL;DR:I am having the worst customer experience of my life with ASUS Product Support. ASUS has lost the monitor I sent them for repair and they are not willing to accept responsibility. ASUS blames FedEx. FedEx delivered the packaged and it was signe...
Cannot submit Repair Request
Hello,I am trying to submit a repair request for a faulty monitor I received (PG27AQDM). I am trying to use the form here: https://as-rma.asus.com/us/rma/formWhenever I press "Submit", it loads for a minute then takes me to another Asus page that jus...
Asus Turkish Customer Support Manipulation - Asking where to report
Hello Dear Republic,Wish everyone the best.I will dive straight to the subject, now please, it is simple right? What would you do if your asus motherboards wifi antenna is broken? You would simply call the Asus Support, order the spare part, go take ...
