10-19-2024 01:41 PM
Hi all. I have a problem that I haven't been able to solve for 2 months. The Windows calibration tool in game and console mode without gain shows 860 nits peak brightness in a completely dark room. The cable is original, the firmware is latest, Windows 11 is updated, the drivers for the RTX 4080 video card are updated. I tried different DP ports on the video card, changed the Hertz to 120, it didn’t help. And today I decided to try an HDMI cable and was surprised by what I saw. Gaming and console mode shows 1060 nits at peak. What could be the problem? Please help..
10-21-2024 12:48 AM
Hi @Wonderman777 ,
Thank you for contacting us.
To better assist you with your display brightness issue, we would like you to confirm the following:
To help us understand your issue better, please provide the following information:
Providing this information will help us find the root of the problem more quickly. Thank you.
10-21-2024 07:14 AM - edited 10-21-2024 07:20 AM
Thanks for the answer.
1. The problems started immediately after updating from firmware 103 to 105. On the previous version, like everyone else, the peak brightness was about 460 nits.
2. Yes, I reset the OSD to factory settings and unfortunately it did not help.
3. I was unable to take either a video or a screenshot using OBS Studio, since it does not show the true state of affairs in the recording.
4. I don't have a second DP Port cable, only your original one.
5. Firmware version 105. Yes, I did a factory reset, but it didn’t help.
I will provide you with screenshots of all my specifications, please take a look, I think this should help.
All the actions that I took were described in the message above.