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A LOT OF BUGS within the Display Widget Center in use with the ASUS XG27AQDMG

Bertie
Level 8

So, what exactly is actually working on Asus xg27aqdmg in concern to the display widget center? A lot of it is buggy:

- If I switch to energy saving mode and back via display widget center, all of my custom settings are simply reset. If that isn't a BIG of a BUG, then i dunno...

- The key combination defined via the Display Widget Center, which enables operation of the OSD via the "EZOSD Keyboard", also does not work properly. And this, at least for me, is because the control via the Ctrl key does not work! This only works if I manually activate this "EZOSD Keyboard" function via the Display Widget Center! And i have to repeat this every time I start my PC.

- If another monitor is connected to my PC next to the Asus xg27aqdmg, e.g. a TV as in my case, then the TV must be disconnected from the power or via HDMI so that my PC recognizes the Asus monitor FIRST. Otherwise the entire Display Widget Center app will not work at all. This is ridiculous!

- Every time the PC goes into standby, the monitor does a pixel refresh. This is unnecessary energy waste, isn't it? The recommendation is to do a pixel refresh every 4 hours. The user cannot even define how and when the pixel refresh is carried out.

THIS Monitor over here is, to a certain extent, a BIG LOAD of Unfinished Business! A shame... The monitor simply deserves all the bugfixes needed that Asus don´t care to deliver for whatever reason.

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5 REPLIES 5

Aureliannn_ROG
Customer Service Agent

Hi @Bertie ,

Thank you for providing detailed information. To better assist you with this issue, we would like to further confirm the following:

  1. Custom settings reset: When you switch the display to power-saving mode and then back, which custom settings are reset? For example, brightness, contrast, color mode, etc. Please describe the changes you have observed in detail.
  2. EZOSD keyboard cannot be enabled: You mentioned that the EZOSD keyboard cannot be enabled. Could you please describe in detail whether it cannot be turned on at all or if some functions are not working? If possible, we recommend that you record a video of the operation process and the encountered problems, and provide us with the video in MP4 format.

Providing the above information will help us locate the problem more quickly. Thank you.

Bertie
Level 8

1. Well, everything. Every single setting.

2.  I have to manually activate "EZOSD Keyboard" function via the Display Widget Center every time I start my PC.

Aureliannn_ROG
Customer Service Agent

Hi @Bertie ,

Please assist in confirming the current version of the Display Widget Center, and verify if it has been uninstalled and reinstalled.

We greatly appreciate your understanding and cooperation.

Thank you.

Bertie
Level 8

Dude, these are such obvious problems...

The fact that these problems exist just shows that you "Asus-People" haven't tested that monitor properly. Which I find quite embarrassing.

I'm not the guinea pig.

Bertie
Level 8

I would like to add that despite everything, I am very happy with the monitor. I have now also found custom solutions to the problems.