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Unable to reconnect ROG Keris Aimpoint mouse with original dongle

vforvasyl
Level 7

I currently use an ROG Azoth keyboard and have successfully paired my Keris mouse with the azoth's omni receiver.
I can pair and unpair the mouse to the azoth receiver without any issues.

Screenshot 2025-01-30 131031.png

Now, I'm trying to reconnect the mouse to its original dongle, but it isn't working. When I unpair the mouse from the azoth dongle and insert the keris dongle, Armoury Crate detects the mouse, but mouse doesn't work.
Screenshot 2025-01-30 130850.png

I've already attempted to reset the mouse by holding the dpi + left + right + middle buttons, as well as following the steps mentioned in this post: https://rog-forum.asus.com/t5/gaming-mice/asus-rog-keris-mouse-is-not-connecting-with-its-dongle/td-... 
Unfortunately, nothing has resolved the issue.

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1 REPLY 1

Nate152
Moderator

Hello vforvasyl

It looks like you didn't update the original wireless dongle to the ROG Omni Receiver.

Install this firmware update to update to the ROG Omni Receiver. In the link click "Show all" in red. - ROG Keris Wireless AimPoint | Gaming mice|ROG - Republic of Gamers|ROG Global

The ROG Omni Receiver should show in your Armoury Crate Device list after updating.

keries wireless aimpoint.png