04-12-2018 08:06 AM
04-12-2018 07:27 PM
04-13-2018 06:28 AM
MasterC@ASUS wrote:Is connected to a hub, then I tried to connect directly to the laptop, tried on pc, tried on mac....
So wireless was working previously? Yes
Did this happen after upgrading to Armoury 2.04.09? Yes
Is your dock firmware on 1.32? Yes
Are you on the latest version/build of Windows 10? Yes
Is the dock connected to a hub or a laptop? Tried different USB ports?
04-16-2018 02:12 PM
04-16-2018 09:04 PM
04-17-2018 09:47 AM
04-17-2018 06:38 PM
05-08-2018 10:43 PM
Sorry to hear of your troubles with the mouse. Please try resetting the Spatha by opening it up with the supplied tool, then disconnect and reconnect the battery. Sounds like the mouse tracking issue is simply that the dpi has somehow been changed to 50, just check if you changed profiles inadvertently. Profiles generally don't disappear, unless new firmware or software requires it in order to update.
Just reset and customize all the settings the way you want it, then give it another try.
05-09-2018 12:19 AM
Yesterday i have the same problem - then i turn on my PC mouse doesn't activated and led on dock is still turned off. I placed mouse on dock and remove it immediatly. After this mouse is activated but pointer moves on small area (about 1 square cm). I connect my old mouse and open Armoury and saw that the all options in performace tab setted to its maximum value (dpi, acceleration, deccelration etc.). I clicked to DEFAULT button and apply changes but this not resolves problem - mouse pointer start to move at maximum speed and doesn't react on any changes in Armoury. Then i click on Change DPI button on mouse the Armoury is crashed. Before this incident i have setted up 2 profiles on mouse and this problem appears only on one of it. Another profiles continue to work properly. Looks like the one of profiles is corrupted and Armory can not fix it by saving new params.
After an hour of searching for solutions to the problem (disconnectiong battery, changing profiles etc) i unintalled the last version of Armoury (2.05.01) and installed old version (last of 1.xx) and it correctly rewrites the corrupted profile in mouse. After this i installed again the last version and it start to works normally with this profile like before.
Also, as i write in another thread, i have the the battery issue - it discharges by 60-65% over the night then my PC is turned off (in sleep mode).
Gradually comes disappointment in the purchase of this mouse 😞 It about 2 years on market and still have that critical bugs.
05-09-2018 04:55 AM
Sounds like the software crashed before you had a chance to save the second profile settings. Which profile was giving you issues? 2/3/4/5?