05-19-2020 10:54 PM - last edited on 03-05-2024 07:31 PM by ROGBot
05-30-2020 03:26 AM
Galaxis wrote:
Hello ROG
After updating the mouse firmware in wired mode,
this one went wrong.
Since then, the mouse connection has been recognized in
USBDeview as a HID Human Interface Device
and in the device manager of windows 10 64bits
as a USB input device.
Respectively: USB\VID_12CF&PID_0036\5&2D041557&0&14.
I tried various forum posts regarding this mouse,
but nothing helps it did not detect by any of the versions of ROG Armory 1.01.xx, 1.02.xx, 2.04.xx 2.06.xx 3.00.xx and latest 3.00.44).
I even tried to disconnect the battery but it also does nothing.
Firmware versions of the official asus website:
SPATHAMouseFirmwareUpdate_V80 does not work unable to detect update keys
and ROG_SPATHA _Mouse_FW1.62 (Beta) does not detect any mouse.
When connecting in wired mode it flashes once then nothing.
The station seems to work well but does not detect any mouse.
My configuration: Galaxis PC Specs.
you have a solution or a suggestion for troubleshooting please inform me I am completely lost.
Lag
RE: what is this USB\VID_12CF&PID_0036\5&2D041557&0&14 ?
nothing in the web.
Please...
RE :
Hello
After several searches on the sites on VID_12cf&PID_0036
I learned that it would be a Dexin Corp VID USB / 12cf_ driver
on the other hand for the PID there is no correspondence.
Dexin CORP.
ThermalTake.
1 ) Can bluff the software to send the firmware to the mouse ?
2 ) Is it possible to programming a pilot to resuscitate it ?
thanks.
05-30-2020 05:45 AM
05-30-2020 07:43 AM
Galaxis wrote:
Thank you for answering me.
-- Did you do any firmware update on the mouse before?
Yes
-- Do you by any chance have the wireless receiver or other pointing devices (mice, joystick, controller, touchpad) plugged in?
Yes Dock , keyboard Corsair K95 RG Orion Spectrun , Keyboard G910 Lohitech, mice Sabre RGB Logiteh, ROG Gladius, X52 H.O.T.A Fligth support no touchpad.
-- Did you run the fw updater as admin?
Yes admin and try not admin not progress
-- Do you have Armoury running? If yes, have you tried running the fw updater with armoury disabled/uninstalled?
yes i all try with or without.
i try 1.01.27 > 1.02.26
i try 2.04.06 > 2.06.06
i try 3.00.11 > 3.00.44
or none
the soft update Spatha_Mouse_Fimware_Update_V80 not reponse at bouton
ROG sphata Mouse FW1.62 (Beta) idem no reponse at bouton
The mice Flasing one time at plug wired
it looks like the buttons don't respond
the problem seems to be an internal firmware error that I connect by wire or that I connect the mouse wirelessly to no reaction except a blinking of the mouse, then nothing.
it is detected as a HIDClass 12CF device: 0036
a DEXIN pilot not recognized by Dexin just
USB \ VID_12CF & PID_0036 \ 6 & 27C5ADED & 0 & 7
USB input device.
I tested the battery, it looks intact 4.15v
I also tried the battery disconnection test
but nothing helps.
05-30-2020 09:42 AM
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