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ROG Spatha's Dock sometimes turn on/off on wireless

Thezka01
Level 7

‎07-21-2019 02:28 PM - last edited on ‎03-05-2024 08:01 PM by Community Admin

well, the truth is that I got tired of this and I'm a centimeter away from resorting to rma, after spending a period of time using my spatha on wireless, there comes a time when the dock is turned ligths on/off and my spatha stop working for secs, this issue happens in a random way and is rlly pissed me off cause the price i pay for this mouse, i tried update the armoury, firmwares, turn all the profiles on default, etc and the issue still presist
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6 REPLIES 6

staticrp
Level 8

‎07-26-2019 05:45 AM

You are not alone! Support no longer monitors this forum. Died!
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MrAgapiGC
Level 16

‎09-18-2019 02:40 AM

Still also having the issue. i am on wire for the moment
Learn, Play Enjoy! We help and collaborate, NOT complain!
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cyber1000
Level 8

‎09-28-2019 06:52 AM

My issues got fixed by reverting to armoury 1 and reset erverything to default as stated in the fixed topic, except the issues came back the next day again (after i updated armoury at least), ill try to go back to armoury 1 and stay with it.
By now im almost 100% sure this mouse sucks cuz of asus software and not hardware, since asus software is literally the worst thing ever, its so bad sometimes seems like those ultra shady apps

I love how this mouse looks and feels, its perfect for my gaming specially cuz its heavy as i hate feather mice but i swear sometimes i just feel like throwing it into a wall and then send it to asus as a gift
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28BeersLater
Level 7

‎12-05-2019 06:46 AM

I also have this issue. It's driving me mad.

it was the most recent firmware update that did it. - and there doesn't seem to be an easy way to roll back to a previous firmware version. - installing armoury 1 doesn't appear to be doing it anymore!
Gotterdammerung: Rampage V Extreme | Intel I7-5930K | 32GB Corsair Dominator 2666 | EVGA GTX 980 SC x3
Kingston HyperX Predator 480GB | Corsair Neutron XT 960GB | Corsair AX1200 | Corsair 900D | EK RVE Monoblock | EK 980 GTX Blocks

GOOSE: STRIX Z390I Gaming | Intel i9-9900KF | 32GB Vengeance RGB 3200 | STRIX Vega 64 | Samsung 970 EVO Plus 1TB x2
Corsair SF 750 | Phanteks Evolv Shift X | EK Z390I Monoblock | EK Strix Vega 64 GPU Block
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28BeersLater
Level 7

‎03-18-2020 04:53 AM

Update, it looks like the firmware update for the dock and mouse that dropped early this month finally resolved this issue.
Gotterdammerung: Rampage V Extreme | Intel I7-5930K | 32GB Corsair Dominator 2666 | EVGA GTX 980 SC x3
Kingston HyperX Predator 480GB | Corsair Neutron XT 960GB | Corsair AX1200 | Corsair 900D | EK RVE Monoblock | EK 980 GTX Blocks

GOOSE: STRIX Z390I Gaming | Intel i9-9900KF | 32GB Vengeance RGB 3200 | STRIX Vega 64 | Samsung 970 EVO Plus 1TB x2
Corsair SF 750 | Phanteks Evolv Shift X | EK Z390I Monoblock | EK Strix Vega 64 GPU Block
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xplode
Level 8
In response to 28BeersLater

‎05-31-2020 10:41 PM

28BeersLater wrote:
Update, it looks like the firmware update for the dock and mouse that dropped early this month finally resolved this issue.


I got this bug since the latest firmware update. The problem is that it can be downgraded for the receiver and not for the mouse which makes the procedure pointless
...
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